Shipping Policy
MYRESCUEBAND • LAST UPDATED: JUNE 8, 2026
At myRescueBand, we’re proud to serve customers across the United States with reliable and efficient shipping.
Please read below for everything you need to know about how we ship your order.
1. GENERAL SHIPPING INFORMATION
We currently ship throughout the United States.
Shipping options, costs, and delivery times may vary depending on your location and the size/weight of your
order.
2. PROCESSING TIME
Orders are typically processed within 1–2 business days (Monday to Friday), excluding weekends and holidays.
During peak seasons or promotional events, processing times may be slightly longer. We’ll keep you informed of
any delays.
You will receive a shipment confirmation email with your tracking number(s) once your order has shipped. The
tracking number will be active within 24–48 hours.
3. SHIPPING RATES
Free Shipping – We offer free standard shipping on all orders, with no minimum purchase.
4. ESTIMATED DELIVERY TIMES
Here’s what to expect once your order is processed:
Processing Time: 1–2 business days (Monday to Friday)
Transit Time: 7–10 business days (Monday to Friday)
Total Delivery Time: 8–12 business days
Order Cutoff Time: 6:00 PM
Time Zone: (GMT) Greenwich Mean Time – London
Please note: Delivery times are estimates and may be affected by carrier delays or extreme weather conditions.
Estimated delivery times are not guaranteed.
5. SHIPPING RESTRICTIONS
We do not ship to PO Box addresses, military addresses (APO/FPO/DPO) or restricted areas. Certain items may be
subject to shipping restrictions depending on United States-specific regulations or carrier restrictions.
Applicable U.S. sales tax will be calculated and displayed at checkout based on your shipping address.
myRescueBand is not responsible for any customs and taxes applied to your order, where applicable. All fees
imposed during or after shipping are the responsibility of the customer.
6. FAILED DELIVERY OR RETURNED PACKAGES
In the event of failed delivery attempts, incorrect address information or undelivered packages, orders may be
returned to us. We will contact you if this occurs and arrange a new shipment, which may incur additional
shipping costs. Please ensure your shipping address is correct at checkout, as we are not responsible for orders
shipped to an incorrect address provided by the customer.
7. LOST OR DAMAGED PACKAGES
If your package is lost or damaged in transit, please contact us immediately by email:
myrescuebandsupport@gmail.com. We will work with the carrier to investigate the problem and find a solution as
soon as possible. If you received your order damaged, please save all packaging materials and damaged goods.
For packages confirmed to be delivered to the address entered for an order, we will confirm delivery to the
address provided, date of delivery, tracking information, and carrier information for the customer to investigate.8. SHIPPING POLICY UPDATE
We may update our shipping policy from time to time to meet Google Shopping Ads requirements or to improve
our service. The latest version will always be available on this page. (Last updated: 06/08/2026)
9. CONTACT INFORMATION
Store name: myRescueBand
Company name: myRescueBand
Company Address: Poststraße 18, 27404 Elsdorf
Warehouse Address: Poststraße 18, 27404 Elsdorf
Phone: +1 3502236058
Email: myrescuebandsupport@gmail.com
Monday to Friday | 09:00 – 17:00 (GMT)
Weekends | 11:00 – 16:00 (GMT)
We aim to respond to your inquiries within 24 hours.