Shipping Policy
Last updated: June 8, 2026
Thank you for visiting and shopping at myRescueBand. The following are the terms and conditions that constitute our Shipping Policy.
1. Order Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. During periods of high demand or promotions, processing may take longer.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times are as follows:
- Standard Shipping (U.S.): [7-10] business days
Note: Delivery delays can occasionally occur and are outside our control. Estimated delivery times are not guaranteed.
3. Free Shipping
We offer free standard shipping.
4. Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email with your tracking number(s) once your order has shipped. The tracking number will be active within 24–48 hours.
5. Shipping Destinations
We currently ship to addresses within the United States. [If you ship internationally, list countries and note that customs duties, taxes, and fees are the responsibility of the recipient.]
6. Customs, Duties, and Taxes
myRescueBand is not responsible for any customs and taxes applied to your order, where applicable. All fees imposed during or after shipping are the responsibility of the customer. Applicable U.S. sales tax will be calculated and displayed at checkout based on your shipping address.
7. Damages
myRescueBand is not liable for any products damaged or lost during shipping. If you received your order damaged, please save all packaging materials and damaged goods and contact the shipping carrier to file a claim, and also contact us at myrescuebandsupport@gmail.com so we can assist.
8. Lost or Stolen Packages
myRescueBand is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm delivery to the address provided, date of delivery, tracking information, and carrier information for the customer to investigate.
9. Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If a package is returned to us due to an incorrect address, the customer is responsible for re-shipping costs.
10. Contact
If you have any questions about your shipment, contact us at myrescuebandsupport@gmail.com.